Terms And Conditions
These terms cover your use of alfaengage.com and the services Alfa Engage provides. By using the website or working with us, you agree to them.
Who We Are
Alfa Engage (SMC-Pvt. Ltd.) is a local SEO and social media agency based in Shahkot, Punjab, Pakistan, registered with SECP, PSEB and FBR. Contact: info@alfaengage.com, +92 301 8599810.
Using This Website
The information on this website is general. It describes our services and approach, and it is not professional advice for your specific business. We work to keep it accurate and up to date, but we cannot promise it always will be. Links to other websites are provided for convenience, and we are not responsible for their content.
Our Services
The exact services, deliverables and price for your business are confirmed with you before work starts. Our standard monthly plans and starting prices are published on our pricing page.
Plans, Billing And Cancellation
- Plans are billed monthly. There are no setup fees.
- Launch and Scale plans are month to month, and you can cancel at any time.
- The Dominate plan is an annual plan.
- Upgrades take effect immediately. Downgrades take effect at the start of your next billing cycle.
- New clients who sign up during an offer period receive 20% off the first 3 months of any plan. After that, the plan continues at the standard monthly rate, with no obligation to continue.
Ad Spend
If your plan includes Meta Ads or Google Ads management, the advertising budget is separate from our fee. It is charged directly to you by the ad platform. We recommend a budget and manage it, and we do not spend any ad budget without your approval.
Money-Back Guarantee
If we fail to deliver the services outlined in your plan within the first 30 days, you receive a full refund. The guarantee covers our delivery of the work in your plan.
Results
Search engines, maps and social media platforms decide rankings and reach, and they change how they work over time. We commit to doing the work in your plan properly and reporting on it honestly. We do not guarantee specific rankings, traffic, calls, leads or revenue.
What We Need From You
- Access to the accounts and tools needed to do the work, such as your Google Business Profile, website and ad accounts
- Accurate information about your business, services and service area
- Timely feedback and approvals when we ask for them
Your Accounts
Ad accounts, pages and business profiles that belong to you stay in your ownership. Where a platform allows it, we work through manager or partner access rather than taking ownership.
Website Content
The text, design and graphics on alfaengage.com belong to Alfa Engage unless stated otherwise. Client names and logos belong to their owners. You may not copy our content for commercial use without permission.
Limitation Of Liability
To the extent the law allows, Alfa Engage is not liable for indirect or consequential losses arising from the use of this website or our services, including loss of profit or business. Nothing in these terms limits any liability that cannot legally be limited.
Changes To These Terms
We may update these terms from time to time. When we do, we will change the date at the top of this page. Please also see our Privacy Policy.
Contact Us
Questions about these terms can be sent to info@alfaengage.com.